Eduroam

eduroam provides University staff and students with a secure Wi-Fi connection to the University network, electronic resources, and the Internet. Staff and students can also connect to Wi-Fi and access most of our services when visiting other institutions which are part of the eduroam scheme: for more information, including a list of participating institutions, visit the JISC eduroam website.

By using the University eduroam Wi-Fi service, you agree to abide by the IT Acceptable Use Policy.

To get started with eduroam at the University of Liverpool:

  • 1. Connect to the GuestUoL service by choosing GuestUoL from the list of available connections on your device

  • 2. Open a web browser, such as Google Chrome

  • 3. On the page that displays, click the link for staff and students to connect to eduroam

  • 4. Click on the Connect Now button to start the eduroam CAT

  • 5. Follow the steps in the eduroam CAT to configure your device

If you are unable to connect to eduroam using the eduroam CAT then you can follow step-by-step instructions to manually configure your device:

To manually connect your iOS device, e.g. iPhone, to eduroam follow the steps below:

  1. From the home screen select Settings
    eduroam - iOS - settings

  2. Select Wi-Fi from the settings page
    eduroam - iOS - Wi-Fi settings

  3. From the list of networks, select eduroam
    eduroam - iOS - eduroam
  4. Enter your MWS username in the format username@liverpool.ac.uk (e.g. joebloggs@liverpool.ac.uk) and your password and press Join
    eduroam - iOS - credentials

  5. At the certificate screen, check that the certificate is named *.liv.ac.uk (e.g. radius.liv.ac.uk) and then select Trust
    eduroam - iOS - certificate

  6. You will now be connected to eduroam
    eduroam - iOS - connected

‌If you cannot connect to eduroam using the eduroam CAT on your Android device, then follow the steps below to connect manually.
Please note: steps may vary slightly depending on the make/model of your device and the version of Android that you are using.

Samsung S7 v7.0
The instructions below are based on the Samsung S7. The options you see on your own device may vary slightly from those shown due to the different versions of Android available.

  1. Go to Applications and then select Settings ‌

    How to connect to eduroam on Android 

    How to connect to eduroam on Android

  2. Select Connections‌

    ‌How to connect to eduroam on Android

  3. Make sure Wi-Fi is on‌

    How to connect to eduroam on Android

  4. Select eduroam
     ‌
    How to connect to eduroam on Android

  5. You will see properties for eduroam
  6. Change Phase 2 authentication to MSCHAPV2 using the dropdown menu
  7. Scroll down and enter your MWS username (in the format username@liverpool.ac.uk), enter your password, then select Connect ‌

    ‌How to connect to eduroam on Android

  8. Your eduroam should now be connected
     ‌

    ‌How to connect to eduroam on Android

 

  1. Click on Start and select Settings > Network & Internet
    eduroam - windows 10 - settings
  2. Ensure that Wi-Fi is turned On
  3. Click once on eduroam in the list of available networks‌
    eduroam - windows 10 - available networks
  4. Click on the Connect button
  5. You will be prompted to enter your MWS username in the format username@liverpool.ac.uk (e.g. joebloggs@liverpool.ac.uk) and your password
    eduroam - windows 10 - credentials
  6. Click the OK button
  7. Click the Connect button once again to continue
    eduroam - windows 10 - certificate
  8. You should now be connected to eduroam

If you cannot connect to eduroam using the Wireless Wizard on your Mac, then follow these steps to connect manually:

Step one: remove any existing connection settings

  1. Click on the wireless icon
  2. Choose Open Network Preferences from the drop-down list
    eduroam - mac - 1
  3. Make sure Wi-Fi is selected and click Advanced
    eduroam - mac - 2
  4. Remove any connections listed for eduroam and AccessUOL, as well as any other connections you no longer require: to do this, select the name of the network in the list and click the minus (-) button
    eduroam - mac - 3
  5. Click on TCP/IP
  6. Click Renew DHCP Lease: this will make sure any previous settings are removed
  7. Click OK
    eduroam - mac - 4
  8. You will now be taken back to the network overview screen: follow the instructions in Step Two to manually configure eduroam

Step two: manually configure eduroam

  1. Make sure Wi-Fi is still selected and, next to Network Name, click on the arrows to reveal a drop down list and select eduroam
    eduroam - mac - 5
  2. You will be prompted to supply 'WPA2 enterprise credentials': enter your MWS username in the format username@liverpool.ac.uk (e.g. joebloggs@liverpool.ac.uk) and your password
  3. Check the Remember this network box if it does not already contain a tick
    eduroam - mac - 6
  4. You should now be connected to eduroam

Troubleshooting

Try downloading our mac manual config file: save the file to your desktop and double click it to install and set-up your wireless connection.

If you use Mac 10.10 (Yosemite) you may need to delete the following files from /Library/Preferences/SystemConfiguration (navigate there from the toolbar: Go > Go to Folder Type, or copy and paste the location):

  • com.apple.airport.preferences.plist
  • com.apple.network.eapolclient.configuration.plist
  • com.apple.network.identification.plist (if there)
  • networkInterfaces.plist preferences.plist

Once you have removed these files, reboot your Mac and connect directly to eduroam.

If you are using an unsupported device we cannot provide support other than by providing the generic settings for you to setup the connection yourself:

Security WPA2 Enterprise
Encryption AES
Authentication 802.1x
Auth Types EAP/PEAP MSCHAPv2
EAP/TTLS MSCHAPv2
Outer Identity anonymous@liverpool.ac.uk
Username <mwsusername>@liverpool.ac.uk
Password <your mws password>
Domain Leave blank
Certificate Download and install
Servers radius.liv.ac.uk